FAQs

Frequently Asked Questions

Frequently Asked Questions

Simply contact your dedicated SFP account manager or email our Technical Solutions team to schedule your consultation. We’ll guide you through each step — from understanding your needs to configuring your factory dashboard.

During your session, our implementation engineer will connect with you virtually to review your factory’s data, identify key improvement areas, and demonstrate how SFP modules can optimize performance in real time.

SFP can work as a fully cloud-based solution, but for real-time data collection, we recommend using SFP Edge devices, which connect directly to your machines and automatically send production data to your dashboard.

Yes. SFP is designed for easy connectivity with major ERP and MES platforms. You can import and export production, planning, and workforce data seamlessly.

Implementation time depends on the scale of your factory. Most small and medium plants are fully operational within a few days after configuration and training.

Our support team offers continuous technical assistance, system updates, and performance reviews to ensure your system remains optimized and up to date.

OEE (Overall Equipment Effectiveness) measures how efficiently your equipment runs by combining Availability, Performance, and Quality.
A world-class OEE score is 85% or higher; most factories average 60%. SFP’s OEE module helps you pinpoint losses and improve productivity with real-time visual dashboards.

Install one or two sensors at your production line’s bottleneck, enter the cycle time, and SFP will automatically calculate Availability, Performance, and Quality.
Visual OEE boards then display live efficiency metrics across your shop floor, enabling fast and accurate decisions.

Yes. SFP supports standard protocols like MQTT, OPC, and REST API, enabling seamless connectivity with most ERP and MES systems.

Implementation depends on your factory’s scale.
Small and mid-size plants are typically live within a few days after device setup and team training.

Through the Skill Gap Management Platform, you can map employee competencies, identify capability gaps, and design learning paths based on the 10-20-70 model — ensuring your workforce stays future-ready.

Our technical team provides continuous monitoring, software updates, and remote troubleshooting.
We also conduct regular performance reviews to help you keep improving OEE, output, and workforce efficiency.

SFP uses enterprise-grade encryption, role-based access control, and secure cloud infrastructure to protect your factory’s information across all connected sites.

SFP serves mass-production factories such as automotive parts, packaging, glass, food, detergents, and machining.
Any facility using continuous or semi-automatic production lines can gain instant value from real-time monitoring and planning.

Factories using SFP typically see:
• Up to 20 % higher productivity through automated scheduling
• 15 – 25 % OEE improvement after the first few weeks
• Reduced downtime and faster decision-making via real-time visibility